Frequently asked questions
What is Masculincode?
Masculincode is a performance and wellness brand built around discipline, structure, and long-term vitality. Our products are designed to support general wellness and daily foundations such as energy, clarity, and balance.
Who can use your products?
Although Masculincode is guided by a masculine philosophy, our products can be used by both men and women unless otherwise stated on the product labe
When will I get my order?
We do not offer standard refunds. Refunds or replacements may be considered only in specific, justified cases such as damaged or incorrect orders.
What is your return or refund policy?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How can I contact you or discuss collaborations?
For customer support or partnership inquiries, please use the contact form and select the appropriate subject. We aim to respond within 24 to 48 business hours
Notice to Solicitors & Service Providers
- No Unsolicited Offers: Masculincode.com does not accept or review unsolicited pitches for SEO, marketing, web development, or wholesale partnerships through this contact channel.
- Strict Filtering: Our communication systems use automated filtering to identify and permanently block any IP addresses associated with bulk messaging or non-customer-related outreach.
- Legal Compliance: By submitting a form, you agree that your message is a genuine customer inquiry; all commercial solicitations sent in violation of this notice will be reported as "Abuse" to your service provider.